You Can’t Text 9-1-1 in Clark County….YET.

911Much has been circulating throughout the news and in social media about being able to text 9-1-1 from your cellular phone.  You’ve probably heard that you can now text 9-1-1 because yesterday, May 15, 2014, was the deadline for mobile carriers to be technologically ready to allow consumers to text 9-1-1 for emergencies.

HOWEVER…

Even though you may be able to text to 9-1-1, many government agencies are not yet prepared to receive the text messages.  This is the case with Clark County.  The Clark Regional Emergency Services Agency (CRESA) is currently working on equipment upgrades that will allow it to receive text messages here in Vancouver and the surrounding Clark County area.  They’re not there yet.  Currently, if you try to text 9-1-1 you will receive only a bounce-back reply from your carrier telling you that your text message was not received by a CRESA.

If you’re in an emergency, CRESCA suggests a voice call anyway–its better for the exchange of information and to allow a more efficient response time. That said, its important to know and understand that even if you’re in a situation where you’d prefer not to use your voice (I can think of many, but would rather not), a text message won’t do you any good and should not yet be relied upon as a method of calling for help or assistance.

Hopefully none of us (or our friends) will have to contact 9-1-1 anyway, but if we do, its important to be informed and to know and understand how to call for help in an emergency. Be safe.

 

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One Response to “You Can’t Text 9-1-1 in Clark County….YET.”

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